Shipping policy
1. Processing Time
- All orders are processed within 1-2 business days (Monday to Friday). Orders placed on weekends or public holidays will be processed the next business day.
- You will receive a confirmation email once your order has been processed and shipped.
2. Shipping Rates & Delivery
We offer various shipping options to accommodate your needs:
Domestic Shipping (Within [Country Name]):
- Standard Shipping (3-7 business days)
- Express Shipping (1-3 business days)
International Shipping
- Standard International Shipping (7-21 business days)
-
Express International Shipping (5-10 business days)
- Please note that international shipping times may vary depending on customs and import regulations.
3. Order Tracking
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can track your order directly via the courier’s website or from the link provided in the email.
4. Shipping Restrictions
- We currently ship to most countries worldwide. However, certain regions may experience longer delivery times or restrictions.
- We do not ship to P.O. boxes or military addresses (APO/FPO).
5. Shipping Delays
While we work hard to ensure timely deliveries, unforeseen circumstances (e.g., weather, customs delays, etc.) may occasionally result in delays. SP ATTIRE is not responsible for such delays, but we will keep you updated on the status of your order.
6. Customs, Duties, and Taxes
- For international orders, customs, duties, and taxes may apply based on your country’s regulations. These charges are not included in the total cost at checkout and are the buyer's responsibility.
- SP ATTIRE is not responsible for any customs fees or taxes once your package has been shipped.
7. Incorrect Shipping Information
- Please ensure that all shipping information is correct at the time of placing your order. We cannot be held responsible for items shipped to the wrong address due to incorrect information provided by the customer.
- If you notice an error in your shipping information, please contact us at Immediately.
8. Lost or Stolen Packages
- SP ATTIRE is not responsible for lost or stolen packages. If your package is marked as delivered but you did not receive it, please contact the shipping carrier for assistance.
- We recommend selecting a shipping option with insurance if you are concerned about the security of your delivery.
For any further questions regarding shipping or your order, please contact our customer support team. Thank you for shopping with SP ATTIRE!